Privacy Policy

2.1 Personal Information

• Name, email address, and phone number
• Date of birth and gender (for age-appropriate services)
• Emergency contact information
• Payment and billing information
• Health information relevant to spa treatments

2.2 Automatically Collected Information

• IP address and browser information
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies
• Location data (with your consent)

2.3 Health Information

• Medical conditions and allergies
• Pregnancy status and related considerations
• Current medications that may affect treatments
• Previous spa treatment history and preferences
• Special accommodation requirements

3.1 Service Provision

• Processing and managing your bookings
• Providing personalized spa treatments
• Communicating about appointments and services
• Ensuring your safety during treatments
• Processing payments and handling billing

3.2 Communication and Marketing

• Sending appointment confirmations and reminders
• Providing updates about new services and promotions
• Responding to your inquiries and feedback
• Conducting customer satisfaction surveys
• Sending personalized recommendations

3.3 Business Operations

• Improving our services and customer experience
• Analyzing website usage and performance
• Complying with legal and regulatory requirements
• Protecting against fraud and security threats
• Maintaining business records and analytics

4.1 We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.2 Limited Sharing

We may share your information in the following circumstances:

• With service providers who assist in our operations
• When required by law or legal process
• To protect our rights and prevent fraud
• In case of business transfer or merger
• With your explicit consent

5.1 Security Measures

• SSL encryption for all data transmission
• Secure servers with restricted access
• Regular security audits and monitoring
• Employee training on data protection
• Physical security measures at our facilities

5.2 Data Retention

• Personal information is retained only as long as necessary
• Health records are kept according to legal requirements
• Inactive accounts may be archived or deleted
• You can request deletion of your data at any time

6.1 Access and Control

• Access your personal information we hold
• Update or correct inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications
• Request data portability

6.2 Cookie Management

• Control cookie preferences through browser settings
• Opt-out of analytics tracking
• Disable non-essential cookies
• Clear existing cookies from your device